Guarantee of Carsetz products
The manufacturer of your ordered product can provide a manufacturer's warranty. This means that the manufacturer will repair or replace your product during that warranty period if it becomes defective, unless the defect was caused by you. We are happy to help you with this, because warranty and service always runs directly through us in the first instance.
The manufacturer's warranty varies by manufacturer, supplier or product. Some products have less or no manufacturer's warranty. Think, for example, of second-hand, refurbished or outlet items.
If a defect arises through no fault of your own during the warranty period, you may be entitled to a repair fee or replacement of the product. Wear and tear is not covered by the warranty, as is damage caused by incorrect assembly or use of the product.
Always register your warranty claim in advance via firstname.lastname@example.org† Unregistered and unregistered warranty claims will not be accepted by us.